Gold Pendant Heart under the fishing line

Heart Pendant

True love cannot be measured. If you share true love, it will only grow in your heart. True love does not demand or want anything. Except for one thing - to spread. It cannot be lacking. It cannot be extinguished. It cannot be lost, because this is its True Nature.

Each Heart is not symmetrically perfect, it has a natural texture and a "living" shape. The stone is selected individually for each pendant, so each piece of jewelry has its own unique features.

Fishing line is not included in the kit. You can order it separately on our website.

Production takes 15 working days.

We ship worldwide. For more information please contact us.

Secret Garden jewelry is designed to accompany you through important moments in life. To ensure that it retains its appearance and charm for many years to come, it is important to properly care for it.

Chains can wear out if they are not removed before going to bed or if the pendant is significantly heavier than the chain. To avoid premature breakage, it is important to maintain the correct weight balance: in classic weaves it can be 1:1, while for more delicate options a ratio of 2:1 in favor of the chain is recommended.

White gold – naturally has a delicate golden hue, but it is traditionally plated with rhodium to give it a cool silvery shine and protect the surface from scratches. If you like the natural tone of the metal, non-rhodium white gold will be a unique choice – it has a soft shine and is rarely found in the classic jewelry tradition.

And in order to maintain the perfect appearance of white gold jewelry, we recommend periodically updating the rhodium coating - this will prolong their perfection and shine for many years.

Secret Garden jewelry has the official seal of the State Treasury Enterprise of Assay Control, which confirms their quality and compliance with the DSTU 3527-97 standard.

The warranty period from the date of purchase is:

-          12 months for silver products;

-          18 months for gold products.

The warranty is valid only if the rules for storing and using the jewelry are followed.

What is included in the warranty?  

• Correction of defects caused by manufacturing errors;
• One-time free gold plating upgrade on plated jewelry;
• Professional cleaning and polishing of metal and stones;
• Fixing fastener malfunctions;
• Size adjustment in case of manufacturing or technical error.

 The warranty does not apply in the following cases:

• damage to jewelry due to impacts, falls, improper care or operation;
• chips, cracks in inserts in jewelry;
• natural wear and tear and aging of the product;
• contact of the jewelry with household chemicals, organics (detergents, perfumes, varnishes, etc.), medicines, iodine;
• damage due to swimming or bathing with jewelry;
• damage while playing sports with jewelry;
• breakage of a chain, bracelet or necklace due to stretching or use with a heavy pendant (the weight of the pendant should not exceed 2/3 of the weight of the chain);
• lace breakage or deformation (leather, rubber, silk, etc.);
• clouding of natural stone;
• abrasion of the coating (darkening of silver is a natural process and is not considered a defect - to prevent this, we recommend care or rhodium plating);
• thread abrasion, loss of twists in stud earrings, harpoon bending (lack of click when closing) in earrings with English locks;
• change in ring size (it has become too small or too large).

How to apply for a warranty?

1. Write to our manager and describe the situation in detail.
2. Send clear photos of the jewelry in daylight or bright artificial light.
3. Send the product for inspection via Nova Poshta (details will be provided by the manager).
4. If the case is covered by warranty, we will carry out the repair at our own expense. If the damage is not covered by warranty, we will offer paid service options.

We carefully consider each request and are always ready to help preserve the beauty of your jewelry💛