Author's scratched ring with diamonds

Author's scratched ring with raw diamonds.

This design with rough diamonds reminds us of a crack in the rock. As if a precious inner essence has peeked out to the surface. To return to its depth again. For those who know their own worth and keep it inside.

It is also impossible to find two identical rough diamonds. Therefore, each piece of jewelry with wild diamonds is unique. And it is in this uniqueness that its value lies. If you share this value, are aware of your uniqueness and are open to the imperfect beauty of this world, then the Secret Garden can become your place of strength.

Width 2-3 mm, rough diamonds 1-2 mm

Production takes 15 working days.

Secret Garden jewelry is designed to accompany you through important moments in life. To ensure that it retains its appearance and charm for many years to come, it is important to properly care for it.

Polished surfaces require special care. Silver is a soft metal, so scratches appear more quickly than on gold. To maintain the mirror shine of your rings, we recommend periodically polishing them at a jeweler or wiping them regularly with a soft cloth.

White gold – naturally has a delicate golden hue, but it is traditionally plated with rhodium to give it a cool silvery shine and protect the surface from scratches. If you like the natural tone of the metal, non-rhodium white gold will be a unique choice – it has a soft shine and is rarely found in the classic jewelry tradition.

And in order to maintain the perfect appearance of white gold jewelry, we recommend periodically updating the rhodium coating - this will prolong their perfection and shine for many years.

Secret Garden jewelry has the official seal of the State Treasury Enterprise of Assay Control, which confirms their quality and compliance with the DSTU 3527-97 standard.

The warranty period from the date of purchase is:

-          12 months for silver products;

-          18 months for gold products.

The warranty is valid only if the rules for storing and using the jewelry are followed.

What is included in the warranty?  

• Correction of defects caused by manufacturing errors;
• One-time free gold plating upgrade on plated jewelry;
• Professional cleaning and polishing of metal and stones;
• Fixing fastener malfunctions;
• Size adjustment in case of manufacturing or technical error.

 The warranty does not apply in the following cases:

• damage to jewelry due to impacts, falls, improper care or operation;
• chips, cracks in inserts in jewelry;
• natural wear and tear and aging of the product;
• contact of the jewelry with household chemicals, organics (detergents, perfumes, varnishes, etc.), medicines, iodine;
• damage due to swimming or bathing with jewelry;
• damage while playing sports with jewelry;
• breakage of a chain, bracelet or necklace due to stretching or use with a heavy pendant (the weight of the pendant should not exceed 2/3 of the weight of the chain);
• lace breakage or deformation (leather, rubber, silk, etc.);
• clouding of natural stone;
• abrasion of the coating (darkening of silver is a natural process and is not considered a defect - to prevent this, we recommend care or rhodium plating);
• thread abrasion, loss of twists in stud earrings, harpoon bending (lack of click when closing) in earrings with English locks;
• change in ring size (it has become too small or too large).

How to apply for a warranty?

1. Write to our manager and describe the situation in detail.
2. Send clear photos of the jewelry in daylight or bright artificial light.
3. Send the product for inspection via Nova Poshta (details will be provided by the manager).
4. If the case is covered by warranty, we will carry out the repair at our own expense. If the damage is not covered by warranty, we will offer paid service options.

We carefully consider each request and are always ready to help preserve the beauty of your jewelry💛